Customer Support makes your life easier by helping you to access all your cards in one place. People today prefer cards over cash while shopping, and rightly so. The card is always more convenient and secure nowadays. You also get some considerable discounts and rewards while using card payment.

MyPrepaidBalance Customer Support

MyPrepaidBalance possesses an efficient customer service. They always strive to satisfy the mental peace of their gem-like customers.

In need of any help?

If you need any help, you can reach out to customer care 24/7. Yes, they are available every minute, the entire year. You can simply reach them out by dialing 1-888725-0099.

Want to check Transaction History?

Just enter the card number on the top right side of the page. Transaction history will be displayed on the screen.

Get Point Balance?

You can check your point balance by entering the card number on the upper right side of the card. Also, you can call customer service at 1-888-725-0099 and get some valuable Point Balance.

Business Banking

In case of any help regarding your savings accounts, Internet banking, agri-business, personal loans, etc. dial 1.866.559.537 or dispatch an email at

Customer service: helps you to access all your cards in one place. When shopping, cards are often preferred nowadays instead of cash, especially in the United States. It is more convenient and offers benefits such as discounts and redeemable points.

Need Assistance? Contact the Customer Service Center, 24 hours a day, 7 days a week, 365 days a year at 1-888-725-0099.

Want Point Balance? You can check the available point balance by entering the card number in the upper right-hand corner on this page. You can also obtain your available point balance by calling Customer Service at 1-888-725-0099. With each purchase, points will automatically be deducted from the point balance. Remember, one point equals one dollar in U.S. purchasing power.

Want Transaction History? You can view a 90-day transaction summary by entering the card number in the upper right-hand corner on this page.

Does The Card Expire? Yes, note the expiration date on the front of the card. The card will no longer be valid after the last day of the month of the valid thru date. Unused points may be forfeited when the card expires, subject to applicable law.
Our customer service is available from 08:00 AM to 17:00 PM CST. All voice messages will receive a response the next business day.


If you need help with checking/savings accounts, Internet banking, banking/agribusiness, mortgage / personal loans or other traditional banking transactions, call 1.866.559.537 or send an email at


MetaBank offers prepaid cards and accounts for different partners. For fast service, see the Customer Service number on the back of your card. If your card is missing, contact MetaBank at 1.866.550.6382 or send an email to to contact the appropriate service team.